Privacy Policy

This Privacy Policy was written to help you better understand how we collect, use and store your information. Since technology and privacy laws are always changing, we may occasionally update this policy. If a significant change is made, we will be sure to post a notice on our home page and in the merchant admin. If you continue to use Plugindo after these changes are posted, you agree to the revised policy.

By signing up for any of the products or services offered by Plugindo (together, the “Services”) you are agreeing to the terms of this Privacy Policy and, as applicable, the Plugindo Terms of Service. This policy is a legally binding agreement between you (and your client, employer or another entity if you are acting on their behalf) as the user of the Services (referred to as “you” or “your”) and Plugindo and its affiliates. If we add any new features or tools to our Services, they will also be subject to this policy.

We will keep your Personal Information accurate, complete and up-to-date with the information that you provide to us. If you request access to your Personal Information, we will inform you of the existence, use and disclosure of your Personal Information as allowed by law, and provide you access to that information.

Types of information we collect
From Plugindo website visitors, we collect information about the device and browser you use, your network connection and your IP address. We may also receive Personal Information when you purchase subscriptions or make other requests to Plugindo.
From chat support users, we collect your name, email address, information about the device and browser you use, your network connection and your IP address.
From forum users, we collect your name, email address and website URL.
We use this information to service your account, enhance our Services, and answer any questions you may have.

When do we collect this information?
We collect this information when you visit our website or engage with us either by email, web form, instant message, live chat, or post content on our website (including forums, product update requests). We also collect any additional information that you might provide to us.

Use of Information
plugintheme.net may use and disclose information as described in this document. In addition to the uses described in this document, we may use information for purposes that include order fulfillment and administration, product surveys, billing and audits, and other, similar uses. We only collect, use, and disclose personal information or non-personal information for purposes that are reasonable in the circumstances. We use only fair and lawful means to collect information. We reserve the right to use or disclose aggregated Information and Business Contact Information in ways that we think are appropriate.

Children
We do not allow persons who are ages thirteen or younger to become members of this site. If your under age 13, do not use personal information with us.

Other Web Sites Links
When you click on a link on this web site that takes you to a web site operated by another company, you will be subjected to that company’s web site privacy policies.

Contact information
If you have any question about this policy or our site, please feel free to contact us.

DMCA NOTICE

ATTENTION This website does not contain any copyrighted material. We do not host any files that violate copyright. All products featured on plugindo.com are released under the GNU General Public License (WordPress is software licensed under the General Public License (GPL) as it is all plugins and themes for WordPress, read more here)
 
However, if you are sure that you have found a copyrighted material, please send us a request via email [email protected] or use the contact form to let us know.
 
In your request, specify the direct download links to the material that you believe is protected by copyright and attach documents that verify that the material in question has a restrictive license.
 
We are committed to removing any material that violates copyright within 48 hours of receipt of the request.

ABOUT OUR SERVICES

Product delivery
Once the payment is confirmed, you can download the purchased products on your account page in the “Downloads” section. This generally occurs within 2-15 minutes after the payment is completed. You will also receive an email with information on how to download the product. Please use a valid email address when registering. If you can’t find the email in your inbox, please check your Spam folder as it may sometimes get there.

All digital products are purchased with the possibility of free downloads and updates for one year from the date of purchase or for life if you have chosen the lifetime package.

Payment / General terms.
By selecting a product or service, you agree to pay our company the one-time payment for selected digital products. We do not offer subscription or recurring payments. We will never charge you again without your consent. Payments are non-refundable.

Refund policy
All sales are final. No refunds will be made, except in the event that the digital product cannot be fully used. If the digital product cannot be used, we need time to try to fix it. Otherwise, we will make a refund.

The only way in which a refund is possible is in the event that a template or plugin does not work and we cannot do anything about it, ALWAYS AND WHEN, that plugin or theme is THE ONLY thing that has been downloaded. If that is the case, the refund will be made immediately.

HOWEVER, if more than one add-on has been downloaded and it turns out that most of them DOES WORK, then we will not refund the pack, as we understand that, proportionally speaking, there are more elements that have worked than those that have not.

Support policy
We provide only basic technical support (inquiries). For example, we can help you install digital products, but we do not do any independent work.

Email or instant messaging messages can have a response time of up to 48 hours during the week, and up to 72 hours on the weekend.

If you need installation or configuration services for products purchased from our website, please ask freelancers for help (Example: Fiverr).

Guarantees
We guarantee that any digital product purchased from the website does not contain any malware, viruses or advertisements. However, we do not give you any guarantees that products purchased from the website will perform exactly as you want them to; It is not guaranteed to work exactly the same as in the new update released compared to the previous one; as new bugs found. We are not the developers of the plugins or themes, so we cannot offer support in this matter.

In all cases we suggest making comprehensive backup copies of your Website before installing new plugins or themes.

FAQ please click here

Why choose us?

Why choose us?